How It Works
1. Intake Form
Complete a quick online intake visit form anywhere on your phone or computer.
2. Assessment and Review
Your form is reviewed by our medical providers within 2 hours. We may contact you for additional information.
We send prescriptions to your selected pharmacy. If we are unable to treat, you will be issued a full refund.
Select A Condition to Start
Common Medical Conditions
STD/ Sexual Health
Direct Access to a Licensed Medical Professional
Alexa services include treating common medical conditions like strep throat, sinus infections, and urinary tract infections. We treat common STDs like syphilis, gonorrhea, and trichomoniasis. We also provide chlamydia treatment and follow CDC treatment guidelines. Alexa treats a variety of mental health disorders like depression, anxiety, and bipolar disorder. . Simply select a condition to start and follow our three easy steps. When telemedicine is not the suggested option, the patient will be advised to contact their physician or seek emergency treatment.
Each consultation requires patients to complete a medical questionnaire. While completing the questionnaire, some options may prevent a patient from receiving services or treatments. Some exclusions include:
signs and symptoms that demonstrates a more serious condition
some autoimmune illnesses or other long-term illnesses
excessive prescription requests
errors or omissions on consultation form
based on the provider’s discretion
We understand that events may occur beyond our control. Therefore, we provide refunds upon request under the following conditions:
- Your order has been cancelled prior to prescription being sent to the pharmacy.
- We are unable to provide a treatment for your condition.
- There is an extended delay in treatment without justification by our practitioners.
- Any other refund request not meeting these requirements will be considered at the discretion of our medical providers. Emails should be directed to firstname.lastname@example.org