How It Works
1. Intake Form
Complete a quick online intake visit form anywhere on your phone or computer.
2. Assessment and Review
Your form is reviewed by our medical providers within 1 to 4 hours. We may contact you for additional information.
3. Prescriptions
We send prescriptions to your selected pharmacy. If we are unable to issue a prescription to your pharmacy, you will be issued a full refund.
Select A Condition to Start
Common Medical Conditions
STD/ Sexual Health
Mental Health
Men's Health
Women’s Health
Direct Access to a Licensed Medical Professional
Doctor Alexa services include treating common medical conditions like strep throat, sinus infections, and urinary tract infections. We treat common STDs like syphilis, gonorrhea, and trichomoniasis. We also provide chlamydia treatment and follow CDC treatment guidelines. Doctor Alexa treats a variety of mental health disorders like depression, anxiety, and bipolar disorder. Simply select a condition to start and follow our three easy steps. When telemedicine is not the suggested option, the patient will be advised to contact their physician or seek emergency treatment.
Each consultation requires patients to complete a medical questionnaire. While completing the questionnaire, some options may prevent a patient from receiving services or treatments. Some exclusions include:
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signs and symptoms that demonstrates a more serious condition
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some autoimmune illnesses or other long-term illnesses
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excessive prescription requests
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errors or omissions on consultation form
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based on the provider’s discretion
Refund Policy
The consultation fee is non-refundable. We will only issue you a refund if the medical staff is unable to issue a prescription to your pharmacy. Any other refund request not meeting this requirement will be considered at the discretion of our medical providers. Emails should be directed to services@doctoralexa.com